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All orders and inquiries are handled as confidential information. We do not share, sell, nor provide such information to anyone outside of LockedUpLove, LLC without your express written permission. The only exception is that when a product warranty issue arises, we may need to forward your name, address, and email address to our suppliers to fulfill your warranty claim.
Though in the past we have had some promotional emails sent, we have suspended such practice indefinitely. If you have placed an order with us prior to July 2011, we may send you a discrete invitation to join our mailing list via email for future promotional announcements. If you ordered after that time and indicated that you would like to be on our mailing list, you may receive a promotional mailing from us in the future. Such a mailing will have an "unsubscribe" link which will remove you from all future mailings.
When you place an order, you should receive a notice from us via email when your product(s) have been shipped, or if there is a problem or concern with it. We will not attempt to contact you by phone unless an email to you has been unanswered for at least 24 hours, except in very limited situations.
All orders are shipped in discrete packaging. The return address on the package will simply read LUL, LLC with our PO Box address.
If you make a purchase by PayPal, the charge will appear on your statement as simply "*PayPal* Per Sec Dev, LLC", or something similar yet discrete.
Please contact us if you have any questions or concerns.